In this episode, Kaleigh Floyd and Bobby Guerra discuss the intricacies of change management within Managed Service Providers (MSPs) and its critical role in ensuring compliance with CMMC standards. They emphasize the importance of leadership buy-in, effective training for both client and internal staff, and the necessity of a structured change approval process. The conversation also highlights the challenges MSPs face in navigating client expectations while maintaining compliance, and the need for thorough tracking of change requests to prepare for assessments.
Website: https://www.axiom.tech/
YouTube: https://www.youtube.com/channel/UCaJagoDasNG3MqLqw2Af_ZQ
Axiom's Linkedln: https://www.linkedin.com/company/axiomtech/
Bobby's Linkedln: https://www.linkedin.com/in/bobbyguerra/
Kaleigh's Linkedln: https://www.linkedin.com/in/kaleigh-floyd-079a52190/