Never recover alone - Servosity co-managed backup and recovery ►► https://bit.ly/4lh8HUv
In this episode, host Damien Stevens interviews Elliot Edge, who made the bold leap from oil & gas engineer to MSP CEO. With no prior tech experience, Elliot acquired a small 8-person MSP doing $2M in revenue and scaled it to over $16M with 90+ employees through seven strategic acquisitions. Elliot shares the frameworks, mindset, and leadership lessons behind his success—including why he doesn’t cut staff, how he integrates lean manufacturing into IT services, and the one mistake most MSPs keep making.
Chapters:
0:00 - Intro
1:15 - Buying his first MSP and what he had to learn
21:48 - How did the team respond to his leadership?
30:55 - Handing 5 acquisitions in 26 months
44:28 - How he keeps clients after acquisition
56:00 - Why he doesn't use EOS
1:07:59 - MSP Titan Questions
Connect with Damien and Elliott:
Damien: https://www.linkedin.com/in/dstevens
Elliott: https://www.linkedin.com/in/brian-edge/
📺 Watch on YT: https://www.youtube.com/@mspmindset